Do I have to choose my 10,30 or 50 images before I purchase?
No, after you have purchased download credits you have all the time in the world (at least two years) to select.
I want to buy images from Scandinavian Stockphoto but I do not want to use my credit card
We offer several different payment methods for companies in addition to credit card payment depending on what kind of
customer you are and what country you come from. Contact us and we will send you full details.
Must I download the images immediately?
No, your download credits expires after two years.
Something happend when I tried to download, and I have been deducted one credit but I don'nt have the image. What should I do?
You can download the same image again and agian within an hour after your first attempt, without any further deduction
of credits. If you have been deducted twice you must contact customer support.
I have forgotten my password, what do I do?
Click on the forgot your password link and enter your email. If you have changed your email or don'nt remember your username you most contact support.
I bought some credits in 2005 and download only a few images, the rest of my credits have disaperad, what happend?
Downloads credits expires after two years. Most of our customers have no problem using their credits within that time limit, but back in 2005 the number of images in our library was not sufficient for some of our customers. We have a liberal policy for restoring credits, just contact support and we will help you.
